Privacy Policy

1. Introduction

Bright Hope Counselling & Coaching Centre (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

• Personal identification information (name, email address, phone number)
• Appointment and service preferences
• Messages and communications you send through our contact forms
• Technical data such as IP address, browser type and device information

3. How We Use Your Information

• To respond to your inquiries and appointment requests
• To provide counselling and coaching services
• To send appointment confirmations and related communications
• To improve our website and services
• To comply with legal obligations

4. Confidentiality

All counselling sessions and personal information shared during sessions are treated with strict confidentiality, in accordance with professional ethical standards. Information is only disclosed when required by law or with your explicit consent.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at lakshmiananthanssv@gmail.com.