Terms of Service

1. Acceptance of Terms

By accessing and using the Bright Hope Counselling & Coaching Centre website and services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.

2. Services

We provide psychological counselling, mentoring and academic coaching services. Our services are not a substitute for emergency medical or psychiatric care. If you are experiencing a mental health emergency, please contact emergency services immediately.

3. Appointments

• Appointment requests submitted through our website are subject to confirmation
• Please provide accurate contact information for appointment confirmations
• Cancellations should be made at least 24 hours in advance
• Repeated no-shows may result in restricted booking privileges

4. Website Use

You agree to use our website only for lawful purposes. You may not use our website to transmit harmful, offensive, or spam content. We reserve the right to restrict access to users who violate these terms.

5. Intellectual Property

All content on this website, including text, graphics, logos and images, is the property of Bright Hope Counselling & Coaching Centre and is protected by applicable intellectual property laws.

6. Limitation of Liability

Bright Hope Counselling & Coaching Centre shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or services. Our liability is limited to the maximum extent permitted by law.